Privacy Policy

Privacy Policy & General Data Protection Regulation (GDPR) Compliance Statement

Your privacy is important, and so is being transparent about how The Classical Ballet Centre Surrey uses your information.
This page outlines how we collect, handle, use and store your data.

What personal data we collect and why we collect it:

  • Parent/Legal Guardian Name(s);
  • Your child or children’s name(s);
  • Your billing/primary contact address;
  • Your email address;
  • Your phone number;
  • Some Social Media information.

Parent/Legal Guardian names are taken to open your account on our dance school management system, and as a reference of security when dropping off and collecting your child on the day of the scheduled class.

Your child’s information is used to register each pupil into the corresponding classes, to keep track of their individual progress through each term and as a reference of security when they are dropped off and picked up on the day of the scheduled class.

The Parent/Legal Guardian’s billing/primary contact address as well as email address is used for payment invoices, as well as courtesy emails regarding class times, any date changes, up-coming events and trips, as well as any other special announcements.

Phone numbers are taken as a primary contact method for each Parent/Legal Guardian, as well as for emergency use should a child be taken ill.

We use Social Media to share information about classes and special events, as well as photo/video highlights from classes. If you choose to contact the Classical Ballet Centre Surrey via Social Media (Facebook or Instagram), we will interact with your name(s), profile photo(s) and other ‘standard’ information supplied by each app or website interface. Any information that is discussed or shared between Parents, Legal Guardians and Classical Ballet Centre Surrey staff, remains on-platform and in-app. The devices used to access Social Media apps for Classical Ballet Centre Surrey purposes are secured with multi-stage authentication. Classical Ballet Centre Surrey Social Media accounts are only accessed by authorised staff.

How is personal data stored?

All of the above information, apart from Social Media information, is securely filed, in hard-copy, from the Classical Ballet Centre Surrey Registration Form. The same information is then securely stored on our cloud-based, dance school management system. Data is stored on servers based in the UK and the software developer has a privacy shield between the data and their own staff, so your information is completely safe. The dance school management system uses multi-stage authentication, is accessed using computer systems and devices that are password protected, feature the latest malware and anti-virus protection software and are not accessed by anybody outside of the Classical Ballet Centre Surrey.

Who has access to personal data?

The Classical Ballet Centre Surrey’s Principle, Jo Young, is the primary person who has access to all of the above information. However, some authorised staff have access for the purpose of administrating classes.

For how long is personal data stored?

The primary contact information of each Parent/Legal Guardian and child is stored for as long as each pupil is a student at the Class Ballet Centre Surrey. Invoice records for class and uniform payments are securely kept, on our management system and in hard-copy form, for a minimum of seven years, due to company audit and HMRC purposes.

Media:

All photos and videos on this website have been uploaded with the consent of the Parent(s) or Legal Guardian(s) in question. If, at any time, you wish for a photo to be removed, please do not hesitate to get in touch and we will fulfil your request as soon as possible. Unless otherwise stated, all photography is by Rolf Evans and all video and website development is by Jonny Jones.

Contact Forms:

Any contact forms on this website send information directly to the Principle’s secure, cloud-based email system. If you send a message from the Contact page, it will only be seen by the Principle, Jo Young. If you would prefer, you can email Jo Young directly via: jo@classicalballetcentresurrey.co.uk.

Embedded content from other websites:

Pages on this website may include embedded content (e.g. videos). Embedded content from other websites behave in the exact same way as if the person has visited the other website. For example, an embedded YouTube video will gain views and statistics from the person viewing the video on our website as it would as if visiting YouTube itself.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to the website in question.

Analytics:

We use Google Analytics to learn more about the visitors to our website. The information Google receives from each visitor is completely anonymous and is only used to create data showing where visitors are coming from, which pages are popular, how long pages are being looked at for and which devices are being used to view the website. We use this information to improve the website where possible. If you don’t wish to be tracked by Google Analytics, you have the option to turn this functionality off in your web browser. Please note, this may affect the functionality of other websites.

What rights you have over your data:

You can, at any time, request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What data breach procedures we have in place:

In the extremely unlikely event that we are the subject of a data breach or leak, we are legally obliged to notify those affected within 72-hours. It is then our legal duty to work with the authorities and security experts in establishing what went wrong and to what extent the breach has affected the parties in question. Once again, due to the extensive security measures we take when dealing with your personal information, it is extremely unlikely that anything like this will happen.

Changes to this GDPR Page / Privacy Policy:

We may change this GDPR / Privacy Policy page from time to time. We’ll post any changes on this page and, if the changes are significant, will provide a notice on the homepage or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review. We’d like to encourage you to review this page whenever you use our website to stay informed about how your personal information is handled.

Important: If you disagree with anything on this page, please get in touch as we’d like to hear your feedback. But we can, of course, delete any of your information if you’re not comfortable with it being collected, used or stored as described on this page.

If, after speaking to us, you are not satisfied with the response, you can contact the Information Commissioner’s Office ( https://ico.org.uk ) who is responsible for handling complaints about the use of personal information.

You can contact Jo Young regarding privacy at any time via: jo@classicalballetcentresurrey.co.uk. You will receive a reply as soon as possible.

Thank you for taking the time to read the Privacy Policy & GDPR Compliance Statement.

Jo Young
Principle, Classical Ballet Centre Surrey.